As you become more excited with Diamond Painting you may get a little overzealous and this invariably results in the occasional disaster. In the worst-case scenario, you could accidentally tip over your whole box full of neatly organized colored diamonds resulting in the Diamond Painting equivalent of grey PlayDoh.

All is Not Lost!

Surveying the hopelessly jumbled pile of Diamonds now being scattered to all corners of the room by your adorable pets who have been waiting all their furry little lives for just such an event, you may toss up your hands in despair. But wait!

We’re Here to Help!

We at DIY Diamonds Painting understand your dilemma and want to make your experience with our product the best it can be, so we are offering “Oops Insurance.” 

Yes, we will actually replace your diamonds and possibly the whole kit, ABSOLUTELY FREE OF CHARGE!

To Claim Oops! Insurance:

Sweep as many diamonds as you can into a pile and take a photo of the apocalyptic disaster area to show us what went wrong. Please note, we can only send up to 8 bags. 

Send us an email to with the following:

Order number:
Description Of Issue: (Please include a photo)
How can we help?: (Let us know what we can do to make your day)

A customer support agent will get back to you ASAP. We try to respond within an hour or less. 

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