Insurance

 

As you become more excited with Diamond Painting you may get a little overzealous and this invariably results in the occasional disaster. In the worst-case scenario, you could accidentally tip over your whole box full of neatly organized colored diamonds resulting in the Diamond Painting equivalent of grey PlayDoh.

All is Not Lost!

Surveying the hopelessly jumbled pile of Diamonds now being scattered to all corners of the room by your adorable pets who have been waiting all their furry little lives for just such an event, you may toss up your hands in despair. But wait!

We’re Here to Help!

We at DIY Diamonds Painting understand your dilemma and want to make your experience with our product the best it can be, so we are offering “Oops Insurance.” 

Yes, we will actually replace your diamonds and possibly the whole kit, ABSOLUTELY FREE OF CHARGE!

To Claim Oops! Insurance:

Sweep as many diamonds as you can into a pile and take a photo of the apocalyptic disaster area to show us what went wrong. Please note, we can only send up to 8 bags. 


Send us an email to contact@diamonds-painting.com with the following:

Name:
Order number:
Description Of Issue: (Please include a photo)
How can we help?: (Let us know what we can do to make your day)

A customer support agent will get back to you ASAP. We try to respond within an hour or less. 

12,000+ 5-Star Reviews

Over 94,289 successfully shipped orders!

Free and Easy Returns

We offer free returns within 30 days and a full refund!

Ordering is 100% Safe and Secure

Your personal details are never shared, sold or rented.

24/7 Customer Service

We're here 24/7 in order to give a high quality service.